We are excited to see you on the reformer.

Please bring grip socks (also sold in the studio) and water.

Plan to arrive 10 minutes early.

Please let the instructor know if you are pregnant or have any prior injuries.

1. Visit our website and click on the “Class Schedule” link.
   OR

2. Download the Culture Pilates Studio app from the App Store or Google Play. You can find the download link on our website’s home page.

New Clients: To ensure a safe and comfortable experience, we ask that new clients arrive at least 10 minutes prior to the start of class. To receive a proper introduction from our instructors, studio environment, and equipment.

Returning Clients: Please plan to arrive at least 5 minutes before class begins. We understand occasional delays happen, returning clients may enter the studio up to 1 minute after class has started.

After this grace period, the studio doors will be locked to ensure the safety of all participants and to maintain an uninterrupted class experience.

If you need to cancel a class, please do so at least 8 hours before the class start time. If canceled on time, the class credit will be returned to your account for future use.

• Class packs and individual classes: If you cancel less than 8 hours before class, you will lose the class credit and be charged a $15 fee.

• Unlimited Memberships: If you have an unlimited membership and cancel late (less than 8 hours before class), a $15 late cancellation fee will apply.

• No-Shows: If you are signed up for a class and do not attend or cancel, you will be charged a $20 no-show fee and lose the class credit.

If a spot opens up in a full class, you’ll be notified and automatically added to the class roster.

• If it's more than 8 hours before class, you can still cancel without penalty, following our standard cancellation policy.

• If less than 8 hours before class, normal late cancellation and no-show fees apply:

  • No-show: You’ll be charged a $20 fee and lose the credit

  • Late cancellation: You’ll lose the credit, or if you're on an unlimited membership, you’ll be charged a $15 fee

Please only join the waitlist if you're reasonably sure you’ll be able to attend — especially within a short window before class.

If you are pregnant, we kindly ask that you consult with your healthcare provider before participating in any of our classes. Additionally, please reach out to us prior to registering and let us know how far along you are in your pregnancy. This will help us better understand your needs and recommend the most appropriate class for you at this stage of your journey.

For the safety of all participants and to maintain a focused, disruption-free environment, we do not permit entry once class has been in session for more than 5 minutes. Late arrivals will be marked as a late cancellation. We appreciate your understanding and commitment to arriving on time.

Yes, please bring your own mat. We do have mats for a daily rental rate of $5 plus tax per day.

You may place your membership on hold for up to 60 days.

To cancel your membership, please provide written notice at least 30 days prior to your renewal date by emailing us at admin@culturepilatesdc.com.